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PayPal Payments Pro has proven to be a versatile and reliable payment processing solution for various industries and businesses. Users …
Starting at $0.02 per transaction
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What is PayPal Payments Pro?
PayPal Payments Pro is an enterprise-class ecommerce payment solution, that provides payment processing security to build a professional-grade ecommerce site. It can be configured to meet business needs and works across devices. Users can tap into over 390 million…
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Pricing
QR code Transactions
1.90% + fixed fee
Cloud
per transaction
Charity Transactions
2.20% + fixed fee
Cloud
per transaction
Commercial Transactions - In-Store
2.70% + fixed fee
Cloud
per transaction
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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- Competitors
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What is PayPal Payments Pro?
PayPal Payments Pro Video
How PayPal Works
PayPal Payments Pro Competitors
PayPal Payments Pro Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
PayPal Payments Pro is an enterprise-class ecommerce payment solution, that provides payment processing security to build a professional-grade ecommerce site. It can be configured to meet business needs and works across devices. Users can tap into over 390 million active customer accounts around the globe.
Reviewers rate Support Rating highest, with a score of 2.3.
The most common users of PayPal Payments Pro are from Small Businesses (1-50 employees).
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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PayPal Payments Pro has proven to be a versatile and reliable payment processing solution for various industries and businesses. Users have praised its convenience and security in facilitating transactions, whether it's reimbursing group expenses, processing payments for an ecommerce business, or distributing payroll for a large company. With its integration capabilities, PayPal Payments Pro seamlessly works with other platforms like BigCommerce Store and Shopify, instilling trust among customers and reducing cart abandonment. Freelancers and contractors have also benefited from the platform, as it simplifies payment processes, eliminates the need for manual checks, and ensures accurate record-keeping. Additionally, PayPal Payments Pro has become a popular choice among non-profit organizations for its ease of use and lower processing charges compared to other event management software. The user-friendly interface and fast payment transfers have made it a preferred option for businesses of all sizes, offering a pleasant experience with minimal wait times for payments to be received.
Intuitive and User-Friendly Interface: Many users have praised PayPal Payments Pro for its highly intuitive and user-friendly interface. They have found the clean layout and intuitive design of the platform to be easy to navigate, allowing them to perform tasks efficiently. This emphasis on a positive user experience through a well-designed interface has been appreciated by reviewers.
Efficient Mobile App Performance: The mobile application of PayPal Payments Pro has received high praise from reviewers for its speed and efficiency. Users have mentioned that they can make quick payments within seconds, which contributes to their convenience and productivity when managing payments on the go. The swift payment processing and fast performance of the mobile app have been recognized as valuable features by users.
Seamless Integration Capabilities: Reviewers have highlighted PayPal Payments Pro's integration capabilities as a significant advantage. They appreciate how the platform simplifies the checkout process and seamlessly integrates with websites and platforms like WooCommerce. This seamless integration saves time and effort for businesses, enhancing workflow efficiency for users.
Difficulty in reaching customer support: Some users have expressed frustration with the lack of support options and difficulty in reaching a live person for assistance. They mention that only email communication is available, and the responses received are often unsatisfactory and do not provide helpful information.
High fees for international payments: Several users have complained about the high fees associated with international payments. They mention charges for international transfers, currency exchange, and poor exchange rates. Some users question why they cannot add a bank account in a foreign currency and suspect that PayPal's motivation is to collect fees.
Funds or accounts being blocked without explanation: A number of users have reported instances where their funds or accounts were blocked without any explanation or reason provided by PayPal. They feel frustrated as PayPal holds their funds without providing any real information on why this action was taken.
Attribute Ratings
Reviews
(1-25 of 52)Companies can't remove reviews or game the system. Here's why
March 21, 2022
Security in transactions and billing
Score 8 out of 10
Vetted Review
Verified User
Paypal is our main financial service, being a tourist company, many international and national travelers use this tool, and it has been the most affordable and practical when it comes to payments. It is possible to see the transactions and keep a record of them, it's easy to receive or pay in different currencies and keep the payment contacts of any client or colleague and thus make a quick transaction. I like that Paypal works in real-time, transactions are made immediately, all sectors of our company use Paypal to receive their payments, a little more in the sales area since we take care of checking and making receipts for our customers. It's possible to do so many things on its platform without having to look for another one, the billing processes are fast and it allows us to customize it on behalf of the client from our business account. We have been using Paypal for some time and we trust its security when receiving or making our payments.
- I like the billing service; our customers receive the bill for their purchase at the moment in a detailed and personalized way.
- Currency denomination changes, our clients come from different places, and we receive payments in other currencies, making the change is simple and efficient.
- The mobile app is the best solution to manage the entire payment system, it is easy and fast to use. To check that we received the money, Paypal is always active and sends notifications quickly.
- There are many functions that I would like to work smoothly without the need to call support, sometimes they retain the money for a few hours when the account where we transfer is new, this is not a comfortable process.
- The rates could be more affordable, I feel that compared to other tools, Paypal commissions are still a bit expensive.
- It is not available in our local currency, so we must make the changes to another currency, then to our card to be able to withdraw the money
December 13, 2021
Good payment processor from a well known brand
At our agency we built a custom ecommerce shop for a client which allows them to sell items online. They couldn't always get staff to open their small bricks and mortar shop and need an online solution. They looked at Shopify but wanted something we could set up without extra ongoing monthly fees.
- Payments.
- Feels safe (trusted brand).
- Quick.
- Fees are higher than competition.
- Takes longer than the competition to release funds.
- Payment option for crypto needed.
November 25, 2021
Earn Dollars in South Africa
We provide legal services to clients abroad. It is thus super useful to accept payment via PayPal in American dollars. We can set up the invoice within the PayPal platform and send it directly to the client or download it in PDF format. The client can then pay via card or directly from their PayPal account.
- Create Invoices.
- Accept Payments.
- Track Payments.
- There is only two Payment terms.
- PayPal does not accept our local currency.
- We are forced to withdraw any funds received via PayPal to our local bank account.
September 15, 2021
A Real Pal
Score 9 out of 10
Vetted Review
Verified User
Paypal payments solution is used for my part-time ecommerce business. The payments that I need to make for purchasing any software or memberships or any other online services is made via Paypal. I also receive payments from clients in my Paypal account.
- Client billing
- Re-curring monthly payments on autopilot execution
- Sending money to friends without any fees
- Ease of software useability
- Transaction cost can be reduced a bit
- International bank accounts should get linked
- Phone based client service needs improvement
September 01, 2021
PayPal is not your Pal
Score 1 out of 10
Vetted Review
Verified User
PayPal is NOT used by my organization. I used it to see how we could implement it in a future mobile project we are working on it failed in every way from customer service , EFT transfers and ease of use.
- when making payments to users
- seeing your balance available for payments
- user interface is clear on Mobile phones
- When you have overpaid by accident it is impossible to get moneys refunded by EFT they say they can't do it. Why? This is a bank, as they are owned by Synchrony bank. They can take EFTs but not use EFT for refunds, They say a check is coming, they use US Postal service and I had to wait more than 15 days for the check to arrive
- When using it as customer when paying your bill you have to 14 days for Electronic funds transfers to credited, it is a totally unworkable amount of time. This is not a paper check electronically transferred money from my bank. Why does it take 14 days for an EFT to transfer?
- Customer service is surly and can never provide an answer as to what their policy is. When i asked why it takes 14 days to have an EFT clear they said the amount was to large, what kind of bank is this when a $2600 dollar payment is too large. the payment cleared my bank that day why does it take Synchrony/ Paypal so long? Because they want the use of customer funds for free. This borders on bank fraud. I would never use PayPal for payment for my project. Agents continue to repeat the same answer to different questions, i was put on hold at one point for 12 minutes and disconnected and no call back even though they had my number.
- The so called policies are hidden to user buried deep in pages of terms of use. How can they hold funds for 2 weeks on electronic transfers?
June 24, 2021
A reliable and easy to implement payment system
I have used PayPal Payments API a couple of times for different projects, and it is by far the best option available. The documentation is excellent, the diverse support for multiple programming languages, and the fact that you get support from a provider who can charge back any fraudulent transactions are some of the advantages you get from using their integration. I have used it to allow online payments for small businesses providing products and services.
- Customer protection against fraud
- API documentation
- Sandbox support
- Easy implementation of payments with their services
- You can have too many fees per transaction sometimes
- You might not get access immediately to your funds after refunds
- You might not get access immediately to your funds after a payment
June 21, 2021
PayPal Payments: Great for Beginners
We use PayPal Payments Pro for taking payments for our services rendered. This allows us to take both PayPal and Credit Cards. The fees are reasonable and the interface with PayPal is easy to navigate. We get our funds quickly and can easily refund transactions. I would rather use PayPal Payments over standard Merchant Services from banks.
- It makes it really easy to take payments online.
- It is easy to get your funds transferred into your bank.
- Very straightforward fees for processing. Unlike typical merchant services from local banks.
- PayPal could do a better job of letting people know that they can use a credit card. I have had several clients tell me they don't have PayPal and then they don't finish the transaction even though you can pay with a credit card and not have a Paypal account.
- PayPal could always lower their fees to be more competitive.
- Allowing people to pay in crypto would be great.
June 07, 2021
Quick, simple and secure!
PayPal Payments is going to be used on our shopify store and we use it to pay suppliers.
PayPal is quick and easy to use and a lot of customers look to use Paypal so it will increase sales
PayPal is quick and easy to use and a lot of customers look to use Paypal so it will increase sales
- Simple to use
- Quick transactions
- Secure
- Started using credit account without notifying me
- Difficult to change personal details on account
June 07, 2021
Ability to send and receive instant payments.
In our company, we handle a high volume of payroll of employees who work for us. I am the owner and founder of a real estate company, and I am pleased to say that PayPal Payments has been one of the primary services for the consecutive operation of my company. Our list of employees exceeds 900 employees in the various areas of my company. I have implemented PayPal Payments in all sectors of my company, each of my employees has created a PayPal account to be able to receive their payroll payments on a weekly or monthly basis.
PayPal Payments is the main method we use to complete all payments, it is a fairly diverse service since with this we can make payments in various currencies and we can send payments instantly, our employees receive their payroll without having to wait for a long course of time as in other digital payment services. The company's main PayPal account is very easy to handle, I have been able to send payments on a scheduled basis to the employees and thus avoid making the individual payment process, in addition, I can keep an online control of all the transfers that have taken place in the last days. I am very happy with the use of PayPal Payments in my company, it is a service that is very worthwhile because it helps to complete payments instantly. Sometimes some of our employees have to travel outside the country for business reasons, and PayPal Payments has been our solution to send them their payroll in the currency of the country where they are.
PayPal Payments is the main method we use to complete all payments, it is a fairly diverse service since with this we can make payments in various currencies and we can send payments instantly, our employees receive their payroll without having to wait for a long course of time as in other digital payment services. The company's main PayPal account is very easy to handle, I have been able to send payments on a scheduled basis to the employees and thus avoid making the individual payment process, in addition, I can keep an online control of all the transfers that have taken place in the last days. I am very happy with the use of PayPal Payments in my company, it is a service that is very worthwhile because it helps to complete payments instantly. Sometimes some of our employees have to travel outside the country for business reasons, and PayPal Payments has been our solution to send them their payroll in the currency of the country where they are.
- PayPal offers me the option of converting my currency deposited in my account to another currency, so I can complete all kinds of payments and send money to employees who are in another country for business reasons.
- The mobile phone application is too fast, I can make payments to my employees in a matter of seconds without having to wait for the web version to load.
- Scheduled payments are great. PayPal allows me to add a list of contacts to my PayPal Business account, and after adding the contacts, I can schedule payments for a specific day and time. It's easier to make automated payroll payments with PayPal.
- The main problems that occur in PayPal is when I make a payment towards a new employee. When PayPal detects that I am sending money to a new person, it places a freeze on the funds for 48 hours. It's a bit annoying, because I would like to make payments to my new employees instantly like I do to my old employees.
- The process of adding my bank account and my credit card to my PayPal account was quite a complex process. PayPal did not allow me to add my bank account and credit card instantly, I had to call PayPal support to do the process for me, since the system did not allow me, it was a long and complex process.
May 29, 2021
PayPal Payments -- it's a no-brainer
PayPal Payments owns Braintree Merchant Processing, and that was the standard payment processor integration to the BigCommerce Store we rolled out to support the company's eCommerce initiative. PayPal Payments was a non-negotiable feature we had to have on our site per our agreement with BigCommerce. That being said, we wouldn't have had it any other way. PayPal is a recognized and trusted payment provider, and it engenders trust with our customers.
- Super simple integration.
- Excellent brand recognition and trust.
- Really responsive tech support.
- Quick settlement of funds after payment.
- Sometimes the UX flow would not deliver the customer back to our site, leaving orders in limbo "Pre-approved" status. The customer would call days later asking why we hadn't shipped it.
- The PayPal logo on the checkout page can be kind of large and obtrusive.
- They mention new features and programs on their login page, but it's hard to find any details on them deeper in the software.
We use PayPal Payments for customers to make payments for their invoices. A lot of clients prefer making payments through PayPal Payments, especially in times when making bank transfers can be tiring. We have a PayPal Payments checkout page where the customer can enter the amount and the payment is then made instantly. Since PayPal Payments is widely known worldwide, customers do not think twice before making payments.
- Fast payments
- A lot of integrations
- Good documentation
- Customer support
- High fees
- Known to block or limit accounts
- Some countries still don't accept PayPal Payments
May 22, 2021
A Must Have Payment Option!
I can't remember a time I didn't offer PayPal Payments. It's an easy, user friendly way to pay that's safe and efficient. About 40% of sales are paid through PayPal Payments. It appeals to many customers because they don't have go hunt down a credit card to make a purchase. It appeals to our company because it reduces the number of those who abandon cart.
- User friendly
- Simplifies the check out process
- Customer only needs to be able to log in to their PayPal account versus finding and entering in a long credit card number
- Ease of use
- Reliable
- It is NOT a good option for anything other than one-time payments - the rate of those who just go in and cancel their billing arrangement in PayPal Payments is drastically higher than those who make recurring payments via credit card
- Their customer service is a nightmare, both for the customer and the vendor
- They can hold funds at will, creating major issues with AR
We have used PayPal Payments with Droplr past 8 years and it has been used for new business acquisitions as PayPal Payments solves the problems like New sales, refunds, upgrades. Etc. It also helps an organization to defines their products and services within the application and all the rules are applied easily without any hassle.
Also, The PayPal Purchase Protection policy ensures that users are refunded in full, including shipping costs, if a product and services purchased online using PayPal Payments are provided and is "significantly different from its description."
Also, The PayPal Purchase Protection policy ensures that users are refunded in full, including shipping costs, if a product and services purchased online using PayPal Payments are provided and is "significantly different from its description."
- You can Keep track of transactions and conform accounts daily
- Require users set strong passwords
- PayPal Payments also comes with an encryption feature that protects our customer’s and our data to the highest possible standard of security.
- Like its desktop version, PayPal Payments has a mobile application that is super easy to operate.
- PayPal Payments is extremely user-friendly and easy to use and comes up with a Great user interface.
- PayPal Payments can freeze accounts without warning which is ruinous for business.
- PayPal Payments’ transaction fees are quite higher if you compare with other payment gateways.
- It can take 4-5 business days for withdrawn funds to clear in your bank account.
- Some user across the company do complain that the quality of PayPal Payments' phone customer service is uncertain.
May 22, 2021
PayPal Payments - Anytime, Anywhere!
PayPal Payments is being used across the whole organization. The business problem it addresses is ensuring that contractors and suppliers are paid quickly and accurately, in the same way, every time. We have a central payment point shared by our accounting and office staff as well as our field personnel. This central location has eased the record-keeping burden and purchase history information quite a bit.
- Direct deposit - we are able to accept payments directly and easily
- Ease of finding historical transactions - it has reduced our overall records burden a great deal
- Auto payments - it has allowed us to quickly and efficiently pay for goods and services or accept payments immediately no matter where our agents are located
- I believe that having a video chat feature would be helpful in the app
- I believe having a link to a phone line would be useful
We use PayPal Payments to process credit cards payments for customers of our cloud based subscription software. PayPal payments provides an easy to use mechanism to capture payments quickly and conveniently from our customers who prefer to pay using credit cards instead of paying by check.
- Easy to email invoices using the PayPal Payments website
- Simple to transfer funds from PayPal Payments to your bank
- Customized electronic invoices for improved branding
- PayPal Payments requires customers in some countries (Australia) to create a PayPal account instead of paying as a guest
- PayPal Payments pushes payers to create PayPal accounts which is not convenient for our customers. The option to pay-as-guest is available, but not easy to find.
- PayPal Payments customer support is difficult to contact. Long phone wait times.
PayPal Payments have a major role in many businesses. In my case, I've used PayPal Payments for transferring money from my Fiverr wallet to bank account. It's very easy to use as a normal user. I haven't noticed any business problems while I'm using it. They were taking a small percentage as a service fee for our transactions, and its fine.
Now I'm using PayPal Payments for receiving my payments of some freelance works. From my using experience, I don't have to worry about this app and money. PayPal Payments automatically transfer the money received in PayPal wallet within 3 to 5 business days, and they will show us the history of transactions. We can send a payment request to someone via mail or something, and they can pay us even if they don't have an account in PayPal Payments.
Now I'm using PayPal Payments for receiving my payments of some freelance works. From my using experience, I don't have to worry about this app and money. PayPal Payments automatically transfer the money received in PayPal wallet within 3 to 5 business days, and they will show us the history of transactions. We can send a payment request to someone via mail or something, and they can pay us even if they don't have an account in PayPal Payments.
- Request payment from someone via mail.
- Anyone can make payment to PayPal wallets, even if they don't have an account in it.
- Automatic money transferring from PayPal wallet to bank accounts.
- Detailed transactions history will be shown in home screen.
- Anyone can make payment, in any currency.
- Request money via mobile number, or some social platforms like, WhatsApp, Instagram etc.
- UPI Transaction will be helpful if available.
- Reduce wallet to bank account transactions days
We have implemented PayPal Payments for an E-commerce client to help them receive payments from around the globe for the sale of their products. It has helped in the secure processing of payments and easy invoice generation. The users can directly select Paypal as a payment option on the product checkout page and complete their purchase.
- Trusted by wide variety of customers around the globe
- Offers secure environment for processing payments
- Integrates easily with your websites
- Fast payment processing
- Customer support is very slow and needs more improvement
- Lack of customization
- Very few options available on the mobile application for managing payments received
The company I work for uses PayPal Payments for processing special digital events and workshops. Customers state that it is an easy and secure way to send payments. The implementation of the tool from our finance department very easy and fast, plus the processing charges were not particularly high.
- Appreciated by customers to make payments
- Fast implementation
- Very easy to use
- High processing charges
- Doesn't provide a physical card
- It could reflect some difficulties in terms of usage in some markets
May 22, 2021
PayPal Payments for Small Non Profits
Our organization uses PayPal as our main center for payment processing. We use PayPal to send payments to contractors and vendors, collect payments from clients, and collect donations from users that don't want to use our donation software processing system. We consider PayPal to be our default for sending and receiving money.
PayPal is used across the entire organization, as this is the means by which we compensate our independent contractors that keep the organization running!
One of the main benefits of using PayPal as the payment source for contractors and vendors is that we have a central place to see all money movement in and out of our business checking. We have a separate system for the majority of our donations, but for the business operations end of things, PayPal is really handy. It's quick, easy, and low cost - plus the vast majority of people have a PayPal account, so it's fairly universal. We prefer this over a more instantaneous system like Zelle or Chase Quickpay because there's room for mistakes to be made. With instant payment systems, once you send a payment you can't get it back.
PayPal is used across the entire organization, as this is the means by which we compensate our independent contractors that keep the organization running!
One of the main benefits of using PayPal as the payment source for contractors and vendors is that we have a central place to see all money movement in and out of our business checking. We have a separate system for the majority of our donations, but for the business operations end of things, PayPal is really handy. It's quick, easy, and low cost - plus the vast majority of people have a PayPal account, so it's fairly universal. We prefer this over a more instantaneous system like Zelle or Chase Quickpay because there's room for mistakes to be made. With instant payment systems, once you send a payment you can't get it back.
- Send payments to contractors: The vast majority of our independent contractors who need to be paid for services accept PayPal. This helps us easily track how much we have paid individuals over the course of the year and know who to issue a 1099 to, as well.
- Receive payments: Many of our clients write checks, but the clients who want an easy way to quickly send us a payment often use PayPal. Since it's a fairly universal platform, many people have access to it already in place so it's an easy solution.
- PayPal Credit: We have used PayPal credit previously to finance a purchase of equipment our organization needed. We didn't have the cash on hand, but PayPal credit allowed us to purchase the item and pay back over the course of several months with no interest. This was a huge advantage for our organization.
- Purchase Protection fee: Many of our clients are paying us after a service has been delivered. In those cases, it doesn't seem necessary to charge the full fee for purchase protection. The option for not including purchase protection is labeled "Friends and Family", which I understand is probably a marketing tool so more people will pay the fees, but it seems misleading. I wish there were an intermediary fee so we can compensate PayPal for providing the payment platform, but not have to pay the full 3% to process the payment.
I've been using PayPal personally for about 20 years and it is my first choice both for receiving payments and making payments online and with people I don't know (offer up, craigslist, Facebook marketplace, door-to-door salesman). It's the first option we offered on our website when we started back in 2011. We also offer Amazon Pay and direct debit and credit card payments, but I like PayPal best. I appreciate that PayPal gives options for payment (credit card or bank), they are easy to work with as a vendor when customers ask for resolutions, and I have found them to be ethically sound and reasonable with their fees. When paying family and friends, there are no fees involved. When paying for services or products, the fees cover potential insurance (get the money back) if services are not provided or products not received.
- Great transparency and easy to understand what the service will or will not do.
- Gives options for payment (credit/debit/bank).
- A solid business that has been around since 1998. I would choose PayPal over any other service of its kind.
- Easy to resolve disputes/PayPal is ethical and fair.
- Sometimes the fees for the recipient in other countries (US to Mexico, for example) are quite high.
- Once funds are sent, it's very hard to get them returned. For example, if you send funds to an email that is no longer being used, the user of that email has to figure out how to log in to their old account and return the money to you.
May 22, 2021
The Real Deal Using PayPal Payments
PayPal Payments is used to process payments for our e-commerce sales. It addresses the issue of having to store, secure and process payments made on our e-commerce site. PayPal Payments is also used throughout the company sales channels for in-person payment processing as well as online 3rd party sites.
- Accurately processes payments from various payment methods (i.e. bank account, credit & debit cards).
- Bookkeeping and account features are great for knowing fiscal activities (i.e. sales, revenue, refunds, taxes, etc.).
- Create in integrating with various 3rd party software for easy & seamless integrations.
- Offer the use of a variety of cryptocurrency.
- Offer questionnaires/surveys to customers via the payment confirmation link.
- Offer less fees for large quantities of processed orders/sales.
PayPal Payments are used by my organization to both receive payments from customers, as well as being a source of payment from my company to our service providers. We view it as the most secure way to receive and send payments electronically and have had no issues whatsoever with any of the services they have provided.
- Digital payments
- Payment security
- Issuing refunds
- Login process
- Multiple accounts
May 19, 2021
Overall, I'm very pleased with PayPal Payments.
I have been using PayPal Payments for several years now. I send payments to stores or suppliers in a safe and easy way. For me, this is the fastest way to make an online payment. I greatly value my privacy, so the fact that I'm able to pay without providing any bank or credit card information is just what I'm looking for. I feel comfortable and relieved that any credit card or bank account information is safe with me and not being shared to others.
- Payments to sellers/suppliers or others. You can pay without sharing your personal information.
- Receive payments or refunds. You can receive money or refunds for you to use with anyone accepting PayPal.
- You may withdraw you money, by either sending it to a bank account in your PayPal account or to the debit or credit card linked to the account.
- Waiting times are an issue when calling in to customer service. However, their customer service agents are very professional and helpful.
December 09, 2020
Stay away! High fees, poor Customer Service, accounts frozen for no reason - PayPal at its best...
Score 1 out of 10
Vetted Review
Verified User
I use PayPal to accept international payments. I use it only because some customers believe that their purchase are safer when made by PayPal. It isn't my first choice. I advise my customers to pay via cheaper mediums as PayPal fees are very high and I just have to add it to the price.
- Is easy to use by a customer.
- Is widely awailable.
- Customer Support is somewhere between being a nightmare and non-existent. These days we actually have no chance to get to a living person there. We can only write e-mails. What is more, the answers I get seldom solve any problem or give real information. For example "Your payment is on hold for security reasons"? What does it mean?
- Fees are very high. When I accept international payment I have to pay: 4,4% for international transfer + 4% for currency exchange + poor exchange rate = 10 to 12% fee.
- I really don't understand why I can not add my bank account in a foreign currency. The only reason I see is greed to collect the fees mentioned earlier. Funds or accounts are blocked with no reason nor explanation - "for security reason". But I get no real info, I suppose that PayPal just means on holding my funds and that is all the mystery here.
May 13, 2020
PayPal Keeps it Easy to Accept Donations
We use PayPal Payments to accept online donations for our nonprofit. We directly link to PayPal for one-time and recurring payments. It is simply used for our development team and not by any other part of the organization. It allows us to accept online payments instead of forcing people to mail in checks for donations.
- Near universal trust.
- Easy to get money quickly.
- Brand recognition.
- Hard to get button on website.
- Functionality is difficult from time to time.
- Users struggle to set up recurring payments.